Reading the reviews, I knew it was a great product, and now I know why. It arrived promptly as expected in its own little box with instructions. It is super easy to easy. Make sure you lock it in place before you use it, cos the lid needs to fit snugly so you avoid it flying off. I love the hand-cranking motion, makes you feel like you are doing exercise, and the vegetable gets chopped finely, and I love that it stays inside, not messing up cutting boards, by using graters. I grate Cauliflower quite often, so I tried it for this, and it worked beautifully, I pulled it apart as florets, and put them in. While 5-6 pulls didn't coarsely grind it like it claims, within 7-8 pulls, it was a beautifully processed finely grated cauliflower, without the mess that usually accompanies it. We have been finding excuses to cut veges in that, and me and my husband keep vying for a chance to use it before the other gets to it. We even made yoghurt smoothie in that - added some frozen berries, yoghurt, and protein powder, and while it didnt mash it completely like a blender would, it made them really really small, which was interesting and tasty in its own way, cos its like eating and drinking the smoothie. Only peeves : Because the blades are quite sharp, I am scared to wash it and leave it outside to dry on the dish rack in case my husband or I can reach to grab a glass, and scratch ourselves with the blade, it has happened yet cos as soon as I wash it, I wipe it with tissue, and put the blade back inside for safety. Something to consider if you have kids in the house, it is a raw edged blade, and very sharp. While washing I scratched myself with the slightest brush against it. It says 5-6 pulls to chop coarsely, but with that many pulls, depending on the vegetable you are cutting, it cuts unevenly (I tried large chunks of carrots, potatoes, cauliflower, broccoli), and results in shapeless chunks, but that cannot be helped, and if you want coarse chop in a specific shape, you should probably use a knife. Overall, very pleased with the product, Just adds one more tool to our kitchen tools of mandolin slicer, grater, and chopping board, but I see my family using this a lot more often than some of the other equipment. Update : (May 29, 2012) Its been couple weeks since I purchased this, and I have been using it very often. Just yesterday I noticed the first negative about the product. I wanted to finely chop up some carrots for some salad, and just broke long carrots into 3 pieces (1" dia). The chopper couldn't get through the flesh. It cut thru the carrot piece, and the piece got stuck in the blade. So I got all the pieces out, and cut them into quarters, and then it went smoothly. And the other negative being that if you are holding down the top with your other hand for grip, and pulling with the other one, steer clear from the exit of the wire, cos it sliced me slightly with the heat it generated. Not really bad, but a singing or whatever they call it. I wasn't too careful I guess. It doesn't hurt today. If I pull downwards instead of at hip level (If your hand hurts and you are taking a different stand), then black marks appear on the lid. While its aesthetic value is hurt, it still performs great. I will post a picture of the black marks. I think if you did it at the hip level always, it wont happen. Update : (Mar 2013) It fell down from a 2 feet height onto tile floor and got a crack on its side. We were careless in handling it. But in spite of the crack, it still functions, so thats cool. However, when it fell down, the inner white portion separated from the top handle, and there was a whole lot of gunk in there like wet fungi that we washed. It was disgusting, and once we fitted it back together, we werent able to open it anymore. That is a design flaw. To get it open, we have to hit it hard against the ground! Wish we had not seen the insides! But still functions, we use it lesser, and I am buying my second one, and another one to gift couples who enjoy cooking like us.